We reply within one business day

Contact Taskvelo

Tell us what happened and include the order number if you have one. Real people read every message — including disputes.

Send a message

Your name

Email address

Subject

Picking the right topic routes your message to the person who can fix it.

Message

At least 10 characters. Maximum 4,000.

We never ask for your password by email. Never share it with anyone claiming to be staff.

Direct channels

Support email support@taskvelo.com
Response time Within one business day

Before you write

· How escrow works — most payment questions are answered there.
· Your wallet ledger — every movement has a reference and a balance.
· Terms of service and the privacy policy.
· Disputes must be opened from the order workspace so the evidence stays attached.

Reporting a problem

Include the order number, what the gig promised, what was delivered and the date. Screenshots of the conversation help — send them from the order or inbox so they stay linked to the case.